For students earning their IT support certificate at AAPS, understanding this life cycle is essential. When a company’s technology stops working, the first call usually goes to the help desk. Behind that call lies a structured, repeatable process known as the help desk ticket life cycle, a framework that ensures every issue is documented, prioritized, resolved, and verified efficiently. It teaches you not only how to troubleshoot technical problems but also how to manage communication, time, and expectations in a professional IT environment. Step 1: Ticket Creation and Intake Every help desk workflow begins when a user reports an issue… READ MORE »
November 11, 2025
Through training at AAPS, students in the Personal Support Worker Certificate program develop practical strategies to remain calm under pressure, communicate with empathy, and ensure safety in care environments. Working in long-term care means supporting residents not just physically, but emotionally. Moments of frustration, confusion, or fear can escalate quickly, especially among residents living with dementia, chronic pain, or anxiety. That’s where strong communication and de-escalation skills become essential tools for every Personal Support Worker (PSW). These are the same skills that transform a caring attitude into professional confidence. Understanding De-escalation in Long-Term Care De-escalation in long-term care is the.. READ MORE »
November 4, 2025
The landscape of clinical trials is undergoing rapid change. As studies become more complex and global, sponsors and regulators are turning to innovative monitoring methods to ensure data quality and patient safety. One of the most impactful of these is Risk-Based Monitoring (RBM), a strategy that utilizes data analytics and technology to identify, assess, and proactively address potential risks. For research sites, understanding and preparing for RBM is essential. Whether you’re managing your first trial or have years of experience, this approach requires new skills, systems, and mindsets. Through specialized clinical research training, professionals can learn how to adapt to.. READ MORE »
October 21, 2025
For international students or newcomers in Canada pursuing a Personal Support Worker Certificate, growing demand in the healthcare sector creates a strong pathway to employment and, ultimately, permanent residency (PR). In 2025, PSWs continue to offer some of the most promising job opportunities and remain one of the strongest entry points to building a future in Canada. Canada continues to face a growing demand for healthcare professionals, especially personal support workers (PSWs). With an aging population and expanded healthcare needs, PSWs are not only valued within the healthcare system, but they’re also recognized as essential workers for immigration programs. This.. READ MORE »
October 10, 2025
Within a fairly short period, Artificial intelligence (AI) has become a powerful tool that is reshaping how medicines are discovered, tested, and brought to patients. From accelerating clinical trials to improving quality standards, AI has become an essential part of the modern pharmaceutical landscape. For students taking pharmaceutical science courses, this shift means exciting opportunities. Employers are looking for professionals who can navigate both scientific knowledge and emerging AI technologies. Whether your interests lie in drug discovery, safety, or compliance, understanding how AI is driving change can give you a strong career advantage. AI in Drug Discovery and Development Traditionally,.. READ MORE »
October 7, 2025
Behind every approved drug, medical device, or natural health product is a team of regulatory affairs professionals who manage submissions, review documentation, and interact with health authorities to bring products to market. As healthcare innovations grow rapidly, the demand for trained experts in this field continues to rise. For students in a pharmaceutical school, regulatory affairs offers one of the most dynamic and rewarding career paths, combining science, law, and patient advocacy. This blog post will explore the opportunities in regulatory affairs, the skills required to succeed, and how the right pharma courses can help you prepare for long-term success… READ MORE »
September 25, 2025
Behind every safe medication is a team of professionals dedicated to monitoring its effects long after it reaches the market. This essential work, known as pharmacovigilance, plays a critical role in protecting public health. For graduates pursuing healthcare and life sciences, earning a Drug Safety and Pharmacovigilance Certificate, or Diploma, opens doors to one of the most impactful career paths in the pharmaceutical industry. As demand for safer and more effective treatments grows, pharmacovigilance has become a cornerstone of both global and Canadian healthcare systems. By combining science, regulation, and patient care, professionals in this field ensure that every new.. READ MORE »
September 24, 2025
If you’ve ever thought about a career where your work has a direct and meaningful impact on someone’s daily life, becoming a Personal Support Worker might be the right path for you. Across Canada, the demand for Personal Support Worker Certificate graduates is increasing, and with it, the opportunities to take on a role that combines care, compassion, and purpose. This blog post explores why the demand for PSWs is rising, what the role involves, and how earning your Personal Support Worker Certificate at AAPS can prepare you for success. Why Canada Needs More Personal Support Workers Canada’s healthcare system.. READ MORE »
September 10, 2025
Technology has become the backbone of daily operations in modern industries. From finance and retail to education and government, companies depend on strong IT systems to remain secure, efficient, and competitive. This is why earning an IT support certificate can open the door to a meaningful and stable career. Individuals with systems administration training are essential because even a minor technical issue can disrupt workflows, affect productivity, and cost organizations time and money. With businesses adopting more cloud platforms, virtual workspaces, and advanced networks, demand for skilled IT professionals continues to grow. Why IT Support and Systems Administration Roles Are.. READ MORE »
September 9, 2025
Are you considering a career in clinical research? You may have come across the CRA vs CRC debate. While both positions are essential to the success of clinical trials, their responsibilities, work settings, and career trajectories differ in important ways. Understanding these distinctions can help aspiring professionals choose the right path and clarify how each role contributes to advancing safe and effective medical treatments. What Does a Clinical Research Associate (CRA) Do? A Clinical Research Associate (CRA) primarily works as a monitor for various clinical trials, ensuring that research is conducted according to regulatory standards, protocols, and Good Clinical Practice.. READ MORE »
August 26, 2025
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