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How You Can Handle Complaints in a Cannabis Retail Ontario Store

In business, keeping your current customers is just as important as attracting new ones. In fact, according to the Harvard Business Review, it can cost five to 25 times more to acquire a new customer than to retain a current one. So, if you’re thinking about getting into cannabis retail in Ontario, you need to make sure your customers are happy. However, no matter how well you run your retail store, you’re bound to encounter customer complaints from time to time. Knowing how to handle these complaints goes a long way towards retaining customers—and towards giving your business a reputation.. READ MORE »

January 16, 2020

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Risk Communication and What it Means for Food Safety Workers

The food industry and Canada’s food safety regulators are responsible for making sure food is safe. However, approximately 4 million illnesses occur each year from food-borne pathogens in Canada. One reporter also noted that many food-borne illnesses go unreported, suggesting that a higher estimate could be made. A study was released by the University of Guelph in 2019 and its researchers think one way to reduce these illnesses is through cookbooks. Why? They say cookbooks could be a form of risk communication for consumers if authors worked with food safety professionals. Whether or not that will happen remains to be.. READ MORE »

January 14, 2020

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Pests and Plant Diseases Those in Cannabis Careers Should Watch Out For

When working with plants, pests and disease are always a concern. For professionals in the cannabis industry, it’s important to be familiar with the ones that threaten cannabis plants, in particular if you’re working in an area like cultivation, where you’re directly in contact with the product in its vulnerable state. Pests that can attack cannabis plants include: Aphids Mealybugs Other insects These are insects that cultivators know to look out for. In addition, fungi can be a threat to the plants, such as: Powdery mildew Phythium (Root Rot) Other fungi Plant pathogens like alternaria can also ruin cannabis plants… READ MORE »

January 9, 2020

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Why You Need to Learn About Scientific Communication in Quality Assurance Courses

Engaging the general public with what’s going on in the world of scientific research and quality assurance is important, if we are to raise awareness about issues in the science community. These issues can be difficult to communicate to the public, as often language is used that reaches past general knowledge and acts as a barrier to comprehension. Science communication helps to increase: public understanding; enthusiasm; and support Read on to learn more about why it’s so important! Quality Assurance Training Prepares You to Work with Different People If you’re looking forward to a career working in the sciences, you’ll.. READ MORE »

January 7, 2020

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What Does Cannabis Consulting Entail?

If you pursue owning or managing a business in your cannabis career, you will be interested to know ways that you can improve and make your company better. You will need to be aware of regulations, industry trends, and competitive strategies. Since things change quite quickly in the world of cannabis, it’s normal to need some support from outside of your own team. Consultancy is an option in situations where you want to stay competitive but don’t have unlimited time to stay on top of developments in the industry. Read on for more about consulting and how it can help.. READ MORE »

January 2, 2020

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In Sport and Nutrition Training? Here’s How Fish Oil Boosts Recovery

Fish oil is a great source of omega-3 fatty acids, known to boost heart health and reduce the risk of cardiovascular disease. Fish oil is also used for recovery in athletes. Since the human body requires omega-3s, they are a good idea to consciously incorporate into a diet in general.  For physical activity and recovery, the anti-inflammatory acids also reduce muscle breakdown, so this has a valuable effect on recovery. In particular with clients who are injured, fish oil can enhance the body’s ability to preserve muscle tissue while not in use. Read on for more about fish oil and.. READ MORE »

December 31, 2019

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Micro Cultivation and How it Might Play into Your Cannabis Career

Craft products and small batch production has become more popular in recent decades, from microbreweries full of interesting beer to small coffee roasters pushing quality over quantity. Customers enjoy products that offer a more personal brand, where consumables are treated with more care and the experience feels a little more special. Expertise is implied and often demonstrated in craft food, drink, and other consumables. Authenticity is in high demand for today’s consumers, and this can translate into micro cultivation in cannabis, especially into the future as the industry evolves. Changes might mean that craft cannabis becomes a more sought after.. READ MORE »

December 26, 2019

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Getting Your Regulatory Affairs Certification? Canada’s Special Access Program May Interest You

Working with regulatory systems requires a strong background in standards and regulations, so that you have a good understanding of how they function and how they can change. Pharmaceutical regulations dictate how Canadians can access the drugs that they need to be healthy and enjoy a high quality of life. When regulations are made, it is often to improve the process by which people receive their pharmaceutical products and make healthcare more effective. In the case of Canada’s Special Access Program, patients who haven’t been able to receive effective treatment with conventional therapies are given access to drugs not normally.. READ MORE »

December 24, 2019

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What to Expect in Cannabis Quality Assurance Careers

In a tightly regulated industry such as cannabis, quality assurance is an integral element. Without it, pinpointing trouble areas or finding the cause of an issue can be nearly impossible. If you choose to work in this part of the cannabis industry, you’ll find ways to maintain optimal conditions and environments for safe, high-quality product. As a consumable, cannabis needs to be carefully checked before falling in the hands of the public. Consistency is key and attention to detail is a must for anyone working in quality assurance. If this path interests you, read on to learn more about what.. READ MORE »

December 19, 2019

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The Food Technology Behind Fortified Cereals

Fortification or enrichment of foods involves either adding vitamins and minerals to food products, or replacing micronutrients that are lost when the food is processed. Fortification isn’t just a choice made by companies. In Canada there are laws that set requirements around fortification of certain foods. For example, vitamin C must be added to vegetable drinks and vitamins A and D are mandatory in margarine. Many nutrients are also designated as “voluntary”, or optional, for example those added to breakfast cereals.  These voluntary nutrients include: Thiamine Niacin Vitamin B6 Folic acid Pantothenic acid Magnesium Iron Zinc These nutrients serve to.. READ MORE »

December 17, 2019

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