Through training at AAPS, students in the Personal Support Worker Certificate program develop practical strategies to remain calm under pressure, communicate with empathy, and ensure safety in care environments. Working in long-term care means supporting residents not just physically, but emotionally. Moments of frustration, confusion, or fear can escalate quickly, especially among residents living with dementia, chronic pain, or anxiety. That’s where strong communication and de-escalation skills become essential tools for every Personal Support Worker (PSW). These are the same skills that transform a caring attitude into professional confidence. Understanding De-escalation in Long-Term Care De-escalation in long-term care is the.. READ MORE »
If you’ve ever thought about a career where your work has a direct and meaningful impact on someone’s daily life, becoming a Personal Support Worker might be the right path for you. Across Canada, the demand for Personal Support Worker Certificate graduates is increasing, and with it, the opportunities to take on a role that combines care, compassion, and purpose. This blog post explores why the demand for PSWs is rising, what the role involves, and how earning your Personal Support Worker Certificate at AAPS can prepare you for success. Why Canada Needs More Personal Support Workers Canada’s healthcare system.. READ MORE »
