In business, keeping your current customers is just as important as attracting new ones. In fact, according to the Harvard Business Review, it can cost five to 25 times more to acquire a new customer than to retain a current one. So, if you’re thinking about getting into cannabis retail in Ontario, you need to make sure your customers are happy. However, no matter how well you run your retail store, you’re bound to encounter customer complaints from time to time. Knowing how to handle these complaints goes a long way towards retaining customers—and towards giving your business a reputation.. READ MORE »
When recreational cannabis was legalized across Canada in October, many people predicted that products high in tetrahydrocannabinol (THC)—the compound that causes users to get “high”—would be especially popular. However, since legalization a surprising trend has emerged: cannabidiol (CBD) products have been flying off of store shelves much faster than THC products. CBD products are largely non-psychoactive, meaning they don’t cause a “high.” Yet stores are struggling to keep their CBD products in stock. So why has CBD become so popular? Check out some of the reasons below if you’re considering a career in cannabis. 1. Those with a Cannabis Dispensary.. READ MORE »
Wondering what cannabis products can legally be sold at stores in Ontario? Here’s a brief guide for anyone who wants to apply for a cannabis retail licence.