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Myth and Truth – Cold Chain Management Re-engineering Workshop

December 9, 2020 @ 8:00 am - 5:00 pm

Myth and Truth – Cold Chain Management Re-engineering Workshop

Register online

Dates Available

January 21, 2021


9:00 a.m. – 5:00 p.m.


CAD $600.00 + HST



Distinguished Faculty

Sherman Cheung

Live interactive and instructor led

Sherman Cheung is a visionary pioneer in strategic integrated supply chain transformation – he established business process re-engineering, Integrated Leadership, Total Quality Management and other change management technologies. He is also a guru on Operations Planning/Resource Management, Distribution logistics, IT application systems architecture. He has achieved many breakthrough improvements and accomplishments in various disciplines, such as co-founding the SCOR® (Supply Chain Operations Reference) model, and CCOR© (Cold Chain Operations Reference) cold chain technologies. His innovated pallet shipper managed to help Sanofi Pasteur Ltd. achieved world’s record of 70-consecutive months without excursion-product loss compare to industries’ 25 – 40% loss. Sherman is also a frequent speaker, professional trainer and master instructor in many world-scale cold-chain (see attached), supply chain, and leadership/change management related conferences as well as professional organizations. Currently, he is a consultant for few global renowned corporations. In the past decades, Sherman worked for many Fortune 100s companies in various geographic locations (Asia Pacific, Canada, USA)


Cold Chain Management has been a very hot and popular topic for the past two decades. Since then, experts and professionals were spending tremendous efforts in advocating countless seminars, workshops and studies on cold chain management and improvement. However, today, frequent cold chain excursion still occurs from time to time. Despite some improvements were observed, however, the “sure-win” cold chain distribution is still not able to be warranted and sustained. The root causes and/or ultimate solutions are yet to be defined and developed.


This workshop will introduces the Basics of Cold Chain Management, identifies all the critical issues affecting the cold chain distribution performance, elaborates various operation processes and vital components related cold chain management; and how to re-engineer the management process to avoid cold chain excursion.

A one-day comprehensive & interactive seminar, covering the following items:

  • Basics of Cold Chain Management
    • What is Cold Chain, Cold Chain Management, and Why Manage Cold Chain?
    • Vital functions role in cold-chain management
    • What are the issues and challenges the pharmaceutical industries facing?
  • The Myths and Truth of Cold Chain Management
    • Who “Owns” cold chain management process?
    • Cold-chain performance could be improved by tough regulations and thorough SOP…?
    • Our logistics providers could guarantee or provide me safe deliveries?
    • Applying current cold-chain technology could guarantee safe deliveries?
    • Can we rely on our logistics staff?
    • Can monitor devices track and trace process could stop the cold-chain excursion?
  • The Cooling and Packaging – the insulation material and energy provider
    • Why we need cooling and insulation systems?
    • Choice of cooling and insulation systems
    • Factors affecting choices
    • Pros and cons of all systems
  • The Logistics stakeholders and their role in the cold chain management
    • Who are all service providers?
    • Their roles and issues
    • Selection and improvement
  • The Itinerary and the shipment mode – the one mostly ignored
    • Why Itinerary is critical to cold-chain performance?
    • Why transportation mode is critical to cold-chain performance?
    • Itinerary and transportation mode design criteria
  • The track and trace – the most important diagnose and improvement process
    • Purpose to track and trace
    • Importance of track and trace
    • What to be tracked and traced?
    • Temperature monitor devices
    • Track and trace operations
    • data logging and data monitor
    • Data interpretation/analysis and management
  • The Cold Chain Re-think/Re-engineering – the new ways to manage cold chain distribution
    • Challenge all myths and traditions/assumptions
    • fundamental re-design the entire cold chain management process
    • Identify and address the critical issues
    • Establish internal and external partnership
    • Adapt the best-practice Cold Chain Operation Reference (CCOR©)

Real case studies will be presented, and Key Industries stakeholders will be invited to share their professional knowledge and experience.

Who should attend:

  • Pharmaceutical professionals in following disciplines: Operations, Production, Quality Operation, Logistics/supply chain, Regulatory Affair
  • Regulatory Agencies professionals
  • Packaging manufacturing professionals with R & D role
  • Pharmaceutical distributors
  • Supply chain management professionals
  • Logistics service providers – trucking, airlines, couriers, freight forwarder, warehouse, cold storage…etc.

Certificate of Attendance and Course Material

  • All participants will receive a certificate of attendance upon completion of the course.
  • The participants will be receiving specially prepared course manual.


December 9, 2020
8:00 am - 5:00 pm