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Recorded Webinar – Lean for Root Cause Analysis and Corrective Action

July 31, 2019 - July 31, 2029


Recorded Webinar – Lean for Root Cause Analysis and Corrective Action

Recorded Webinar Time: 2 Hours Cost: CAD$600+HST Buy Now!

Distinguished Faculty

Dwight Bryan President & Principal Consultant
The Bryan Consortium Inc.

Dwight Bryan has over 20 years’ of experience in the Pharmaceutical and Medical Device Industries. He has held roles of increasing responsibility in Finance, Sales, Learning & Development, Sales Management and Continuous Improvement at Eli Lilly Canada. He has also held lead roles in the deployment of Lean transformations at Cardinal Health, Novo Nordisk and AstraZeneca. He now leverages his expertise as a Lean consultant to the pharmaceutical industry and other healthcare related organizations.

Dwight obtained his B.Sc. in Mathematics and Computer Science from the University of the West Indies, and subsequently completed his MBA in Finance at the Schulich School of Business. He is also a certified Lean Six Sigma Black Belt. For over a decade Dwight has utilized his process improvement skills to address complex business processes which impact quality and customer satisfaction. He has led cross-functional initiatives that have impacted Quality Assurance, Regulatory Affairs and Supply Chain among other areas.

Some projects he has undertaken include improving the Quality Management Review Process, streamlining and enhancing compliance for the distribution of cold chain pharmaceutical samples and eliminating delays in product transitions. Dwight has also led cultural transformations by engaging staff in Lean, including training scores of individuals and certifying them at various levels of Lean proficiency.

Course Overview

A key role for Quality Assurance professionals is identifying and addressing deviations from standard operating procedures and regulatory requirements. In order to effectively prevent recurrence of the events, it is very important to correctly identify and address the underlying root causes. This not only involves dealing with specific incidents but also taking a holistic view of the process to ensure that it is fundamentally sound and is designed in such a way as to minimize the occurrences of deviations. This workshop will leverage Lean principles to get beyond the common root cause identification of “human error”. The tools and techniques presented in this course can be applied to everyday work to make processes simpler and reduce the time and effort required to complete daily tasks.

Course Outline

  • Introduction to Lean
  • Essentials for Good Processes (5 Principles of Lean)
  • Identifying Non-Value Added Activities (8 Wastes of Lean)
  • Lean Problem Solving Methodology
  • Effective Problem Definition
  • Root Cause Identification
  • Process Mapping
  • Corrective Action Development
  • Confirmation of Results

Note: Course outline is subject to change without notice. Please check back regularly for updates.

Who Should Attend

This one-day course is valuable for Directors, Managers, Supervisors, Associates in the Pharmaceutical, Biopharmaceutical, Vitamins, Herbals, Medical Devices and allied industries with daily responsibilities in the following areas:

  • Quality Assurance
  • Regulatory Affairs
  • Operations
  • Training & Development
  • Documentation and Technical Writing
  • Project Management


July 31, 2019
July 31, 2029
Event Category:


AAPS Training Center
200 Consumers Road, Suite 200
Toronto, Ontario M2J 4R4 Canada